Privacy Policy

Effective Date: January 1, 2025

KeeperAid (“KeeperAid”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services.

1. Information We Collect

a. Personal Information

• Full name
• Email address
• Phone number
• Date of birth
• Address
• Social security number
• Government-issued identification
• Selfies or facial images for identity verification

b. Documents & Business Data

• Personal and business documents uploaded by users and professionals
• Financial, tax, insurance, and legal records

c. Technical Information

• Access logs and timestamps

2. Identity Verification (Persona)

KeeperAid uses Persona, a third-party identity verification provider, to verify user identities. When identity verification is performed, your information is securely transmitted to Persona for processing.

Persona processes this information in accordance with their Privacy Policy:
https://withpersona.com/legal/privacy-policy

3. How We Use Information

• Verify user identities
• Provide secure document storage
• Enable controlled sharing with trusted professionals
• Prevent fraud and maintain security
• Comply with legal requirements

4. Sharing of Information

We do not sell personal data. Information may be shared only with authorized service providers, identity verification partners, or professionals approved by the user, or when legally required.

5. Data Security

KeeperAid uses encryption, access controls, and industry-standard security measures to protect your information.

6. Your Rights

You may request access, correction, or deletion of your data, or revoke permissions at any time by contacting us.

7. Data Retention

Data is retained only as long as necessary to provide services or comply with legal obligations.

8. Use of a phone number / SMS services

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your services, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. End user’s personal info will not be shared or sold to third parties for the purpose of marketing.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact Us

Email: support@keeperaid.com
Website: https://keeperaid.com